Support Center

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We’re always happy to help answer your questions! Our tech support hours are:

Monday – Friday 10am to 4:00pm at 530-268-5886
Email Support:
Click here for our Online Contact Form

General Email Settings


Username: (The username is your full email address)
Password – This is the same password that you use to login to your web-based email account.
Incoming Mail Server:    Use Port 995 with SSL
Outgoing Mail Server:   Use Port 465 with SSL

SMTP Authentication: You must authenticate with your username and password for the incoming and outgoing server:

In Outlook it is usually referred to as “My outgoing server requires authentication”.
In Mozilla under SMTP server , “Security and Authentication”, “Use name and password”.

Samsung Galaxy S phone
iPhone 5 Setup Screen Shots

Windows 7 Mail

Mac OS X 10.5 Mail
Outlook 2010 setup
Outlook 2007 setup
Outlook 2003 Setup
Vacation Message
Change Email Password
Report Deceptive Spam